Browser video playback problems
Windows Media Player:
Windows Media Player is required to view video on this website.
Internet Explorer browser:
Internet Explorer may initially prevent you from viewing the video due to a safety feature which alerts you to an ActiveX control being present in our webpage. This ActiveX control is legitimately used on this website to run the video and presents no harm to your computer. Click the yellow text area near the top of your browser window and click "Allow blocked content".
Viewing videos using FIREFOX browser:
If you are using a Firefox browser and can't see the video in the webpage, it's possible that you don't have the necessary plugin. The "Windows Media Player plugin" is available from Mozilla's website.
Video is invisible or disappears when I click a control:
This is caused by a video acceleration problem. To fix:
1. When the player is active, right-click on it and select 'Options...'
2. At the bottom of the window should be a 'Video Acceleration' option. Change it from full to half by moving the slider.
The audio and video should now play properly.
When playing a video file I can only hear the sound but there is no picture:
This is caused by a video acceleration problem. To fix:
1. When the player is active, right-click on it and select 'Options...'
2. At the bottom of the window should be a 'Video Acceleration' option. Change it from full to half by moving the slider.
The audio and video should now play properly.
